6 Tips on how to avoid being a micro-manager and being micro-managed

“Check, double check and check again.”   This was possibly the best advice I received early in my career. I followed through on my boss’ advice. I believe that this was the reason why it was noted on my performance evaluation that I was action-oriented and reliable without supervision. In later years I realized that theContinue reading “6 Tips on how to avoid being a micro-manager and being micro-managed”

Treating Employees as Customers

Consider this question: Whose needs must be met first for businesses to succeed – the shareholder, the employee or the customer? For some people, the answer is clear cut, a no-brainer. Others will reply, “it depends” as the answer will be found in the most compelling case made by any of the three stakeholders. ForContinue reading “Treating Employees as Customers”

Employer brand – the solution to employee retention and engagement

The development and on-going management of a well-defined employer brand is the key to creating a work environment where employees are engaged, loyal and working towards the common good of all stakeholders in the business.